Contact & Messaging Terms | Shining Image of Texas

Contact & Messaging Terms

Last updated: October 4, 2025

How we contact you by email and SMS, what you’re agreeing to, and how to manage your preferences.

Table of Contents

  1. Who we are
  2. What these terms cover
  3. Your consent to contact
  4. How you opt in (examples you can save)
  5. What messages you’ll receive
  6. Fees & charges
  7. How to opt out / stop messages
  8. How to get help
  9. Data, privacy & record-keeping
  10. Eligibility & responsibilities
  11. Delivery, carriers & limits
  12. Changes to these terms
  13. Contact us
  14. Key definitions

1) Who we are

Business
Shining Image of Texas
Website
shiningimage.com
Booking
shiningimage.fieldd.co
Address
8120 Research Blvd, Ste 105 - 117, Austin, TX 78758
Email
office@shiningimage.com
Phone
512-358-4784

2) What these terms cover

These Contact & Messaging Terms explain how we send you marketing and service messages by email and SMS, how you consent, and how to opt out. They work alongside our Privacy Policy and Website Terms. If anything conflicts, these terms govern email/SMS specifically.

Nothing here is legal advice. It’s plain-English terms describing our practices.

4) How you opt in

You can opt in on our website, during booking, or at checkout by checking a box and submitting your contact details. Here’s the exact language we use:

One-checkbox consent (email + SMS)

Checkbox label:
Yes—send me occasional emails and texts from Shining Image.

Fine print (displayed right below):
By checking this box, I agree to receive automated, recurring marketing messages at the email and mobile number I provide. Message frequency varies; msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent isn’t required to buy. See Terms and Privacy Policy.

Tip: Keep the checkbox un-checked by default, place it near the email/phone fields, and store timestamped consent records.

Double opt-in (optional, extra safe)

Shining Image: Reply Y to confirm texts. Msg&data rates may apply. STOP to opt out, HELP for help.

Examples of where you may opt in

5) What messages you’ll receive

  • Marketing: limited-time offers, seasonal reminders, “Pick Your Perk” promotions, service bundles, and referral rewards.
  • Service: appointment confirmations, reminders, schedule changes, and follow-ups related to work you ordered.
  • From numbers/sender IDs: US long code (10DLC) or equivalent; sender may vary per campaign.
  • Frequency: typically 1–2 SMS per month; emails may vary by season and your preferences.

Sample messages

Shining Image: Pick your box—one quick tap to reveal your perk. https://shiningimage.com/boxes Reply STOP to opt out, HELP for help. Msg&data rates may apply.
Shining Image: We’re confirmed for tomorrow 10am–12pm. Questions? office@shiningimage.com Reply STOP to opt out, HELP for help.

6) Fees & charges

  • We do not charge you to receive emails or SMS messages.
  • Your carrier’s standard messaging and data rates may apply.

7) How to opt out / stop messages

  • SMS: Reply STOP to any message to unsubscribe from SMS. You may receive a one-time confirmation.
  • Email: Click the “unsubscribe” link in any marketing email (provided by our email platform) or reply with “unsubscribe.”
  • You can also contact us at office@shiningimage.com to request removal.
  • Opting out of marketing SMS/email does not stop essential service communications (e.g., appointment updates) that are needed to fulfill your order.

8) How to get help

9) Data, privacy & record-keeping

  • We collect and use your contact details according to our Privacy Policy.
  • We maintain consent records (time, method, text shown, and source form) and honor opt-out requests promptly.
  • We don’t sell your personal information. We may share limited data with vendors who help us send messages (e.g., email/SMS providers) under contract.
  • You can request access or deletion of your data as described in our Privacy Policy.
Carriers are not liable for delayed or undelivered messages.

10) Eligibility & your responsibilities

  • You must be the account holder or have the account holder’s permission for the mobile number you provide.
  • By providing a number/email, you confirm it is accurate and that you’ll let us know if it changes.
  • Our services and messaging are intended for customers in the United States. If you’re outside the US, availability may vary.

11) Delivery, carriers & limits

  • Message delivery may depend on your network coverage and device settings.
  • We may temporarily suspend messaging to maintain platform compliance or service quality.
  • We follow industry and carrier guidelines for messaging content and frequency.

12) Changes to these terms

We may update these terms from time to time. When we do, we’ll change the “Last updated” date at the top. Updates take effect when posted here. If a change is material, we’ll provide additional notice where reasonable (e.g., email).

13) Contact us

Questions about these Contact & Messaging Terms? Reach us at:

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14) Key definitions

  • Automated / autodialer: Technology used to send scheduled or triggered messages without manual dialing each time.
  • Marketing messages: Promotional content such as discounts, perks, deals, and seasonal reminders.
  • Service messages: Operational communications related to your orders (confirmations, reminders, updates).
  • 10DLC: “10-digit long code,” a standard US messaging route for business texting.